Have fun, but know your limits. r9999 believes gaming is truly enjoyable only when played responsibly. Our tools and guidelines are here to keep you in control at all times.
Your Well-Being Is Our Priority
Gaming at r9999 is about more than winning — it is about a safe and enjoyable experience.
R9999 believes real fun comes from playing responsibly. These six core commitments are in place to keep your gaming experience safe.
Set your own daily or weekly time limits for gaming. When your time is up, the system will notify you automatically and help you take a break.
Set daily, weekly, or monthly deposit limits. Staying within your budget is what keeps gaming enjoyable. Play without financial stress.
Need to take a break? You can voluntarily pause your account for anywhere from 1 day to 6 weeks at any time. You will not be able to log in during this period.
If you need a longer break, you can apply for self-exclusion lasting anywhere from 6 months to 5 years. During this period, your account will be completely inactive.
R9999 strictly enforces an 18+ policy. Age verification is mandatory at registration. Use parental control tools to protect younger members of your household.
If you have any concerns about your gaming, our trained support team is always here. You will be heard in a safe, confidential, and non-judgmental environment.
Responsible gaming means enjoying gaming as a form of entertainment — not as a source of financial stress or anxiety. At r9999, we believe every player can make informed decisions and stay in control.
Gaming becomes a problem when it starts to affect your daily life, relationships, work, or finances. Responsible gaming at r9999 means knowing your limits, staying within them, and asking for help when you need it.
Keep in mind: Gaming is entertainment, not a source of income. Never chase losses by placing larger bets to try to win back what you have lost.
R9999 follows international standards to build a responsible gaming culture on our platform. We provide a range of protective tools to keep you in control at all times. Gambling and betting are forms of entertainment — they should never be seen as a way to solve financial problems.
We do not always notice when gaming starts to affect us negatively. Watch out for the following warning signs:
Financial Warning Signs
Psychological signs
Social signs
Time-related signs
If you recognise two or more of the above signs in yourself, do not wait — contact our support team or seek professional help right away.
Following a few simple guidelines at r9999 keeps gaming fun every time. These tips have been put together with input from our experienced team and industry experts:
r9999's responsible gaming policy goes beyond rules — it is a genuine expression of our care for every member.
R9999 is firmly committed to keeping underage individuals away from gaming. This is not just a legal obligation — it is our moral responsibility.
If you suspect a minor is using our platform, please notify our support team immediately.
Overcoming a gaming problem on your own can be hard. But reaching out for help is not a sign of weakness — it takes courage. r9999 is always here for you.
Remember — seeking help means you've acknowledged the problem and taken the first step toward a solution. r9999 is with you on that journey.
R9999's responsible gaming tools are accessible directly from your account settings.
Set daily, weekly, and monthly deposit limits. Reductions take effect immediately; increases take effect after 7 days.
Set the maximum amount in BDT you're willing to lose within a given period. Once you hit that limit, your session will end automatically.
Set a maximum session length for each sitting. When time is up, an alert will sound and you will be prompted to take a break.
At set intervals, a message will appear on screen reminding you how long you've been playing and how much BDT you've spent.
Take a temporary break ranging from 1 day to 6 weeks. Account access will be fully suspended during this period.
Apply to close your account for anywhere from 6 months to 5 years, or permanently. Once activated, this cannot be cancelled before the selected period ends.
Answer the following questions honestly. If most of your answers are yes, consider reaching out for support.
Do you spend more time or money on gaming than you planned?
Do you place bigger bets to try to win back money you've lost?
Do you feel restless, anxious, or irritable when you are not gaming?
Have you lied to family or friends about your gaming?
Has gaming caused problems with your work, studies, or relationships?
Have you repeatedly tried to stop gaming but been unable to?
Do you turn to gaming to escape stress or loneliness?
Have you borrowed money or faced financial difficulties because of gaming?
If you answered "Yes" to 3 or more questions, please speak with our support team. Remember, reaching out for help is always the right move.
Join r9999 and enjoy slots, casino games, bingo, and much more in a safe, transparent, and responsible gaming environment. Our protective tools are always there when you need them.
18+ only. Play responsibly. Seek help if you're struggling.